We help people with mental, physical and developmental disabilities

COVID-19 Disclosures

October 23rd, 2020

We now have all our preliminary test results back from Calgary.  3 of our clients and 5 members of our team have tested positive for COVID-19.  We continue to follow all safety protocols and we are hopeful for a speedy recovery for everyone. Thank you to the Calgary team for there incredible resiliency and diligence during this time. Each of you are making the difference by supporting one another, and ensuring our clients continue to receive exceptional care.

At Balwin Villa in Edmonton there are no additional cases to report.  All staff and clients are recovering as we work toward the Outbreak status being lifted.  Thank you to the entire Balwin team.  Their efforts have been instrumental in getting us to this positive outlook.

October 20th, 2020

We are saddened to learn that there is a confirmed outbreak at residence 79 in Calgary. All three clients have tested positive for COVID-19; two of which have mild symptoms and the third is asymptomatic. Additionally, four members of our team that work in the residence also received positive results. These individuals are doing well and we are still waiting for a few additional test results from other colleagues in Calgary.

As for Balwin, the situation appears to be stabilizing. Clients and staff are on their way to recovery and we are just awaiting the results of the fourth round of testing.

The team in Calgary has done extraordinary work thus far to support each other and ensure that all the right safety measures are followed. With their perspective of “we will do whatever it takes,”  we are confident that together we can get through this together.

October 14th, 2020

We have received confirmation that one additional member of our team has tested positive. This individual is asymptomatic and we are grateful to learn this.

We have received all client test results from the third swab taken last week and we are very pleased to report no other clients have tested positive.

Thank you to our incredible team for their commitment to everyday excellence. Through meaningful collaboration, dedication, and resiliency, we are one step closer to overcoming this challenging time together.

October 9th, 2020

We have received confirmation that one additional member of our team has tested positive for the virus bringing the total number of cases to sixteen. We continue to remain hopeful the virus has been contained to a single POD at Balwin.

Thank you to the team at Balwin for their continued commitment to excellence during this especially challenging time. We hope everyone has a safe, enjoyable Thanksgiving weekend and will provide updates when information becomes available.

October 7th, 2020

We are pleased to report that no additional clients contracted COVID-19 through this second round of testing. Similarly, no other members of our team have tested positive either, however, we are waiting for a few more  test results. Additionally, of the clients that have tested positive, all are currently asymptomatic. 

Thanks to the persistence and resiliency of the Balwin team, we are one step closer to overcoming this challenging time. The Excel Advantage lives within each of you and we are immensely grateful for your efforts.

October 5th, 2020

As we are starting to receive the results from the second round of testing, we have learned of two more positive cases; a client and a member of our team. Bringing the total to fifteen active cases, ten clients and five member of our team.

The majority of the cases at Balwin have been asymptomatic with a couple of exceptions. We are also pleased to report that as of last night, the symptoms do not appear to be progressing for those individuals still showing signs of the virus.

We would like to extend our appreciation once again to the Balwin team, for their dedication, competence, and commitment to everyday excellence ensures everyone stays safe, healthy, and cared for during this unprecedented health emergency.

October 3rd, 2020

We have been informed that two members of our team have tested positive for COVID-19 who were assigned to the unit with the outbreak. This brings the total of active cases to thirteen. We will be receiving more results early next week, and continue to believe the virus has been contained to this single unit as no other test results have come back positive.

Thank you to everyone at Balwin for their continued dedication. By being committed to everyday excellence and engaging in meaningful collaboration, we will be able to overcome this challenge.

October 2nd, 2020

We have been informed that another client and staff member have tested positive for COVID-19 at Balwin Villa. This brings the active total to eleven with nine clients and two members of our team.

We will begin another round of testing today and should receive the results early next week. We are hopeful the virus has been contained in one POD at Balwin.

We would like to extend our appreciation to everyone at Excel for their incredible professionalism and dedication during these difficult times. Thank you for being there for each other and doing the right thing.

September 30th, 2020

One additional client and a staff member at Balwin Villa have tested positive for COVID-19 bringing the total number of active cases to nine.

All other results we have received to date have been negative. All nine individuals are in isolation with what appears to be manageable symptoms and we are hopeful for a speedy return to full health.

September 28th, 2020

Following last week’s testing we were informed of six additional COVID-19 cases at Balwin Villa. Five of which are asymptomatic with the sixth having a cough present that will be monitored closely. Each of these clients reside in the same unit at Balwin Villa and we are hopeful that through the incredibly diligent and committed work of our team we can limit the spread.

We would like to thank the team at Balwin Villa for their commitment and dedication during this time by following all protocols including always wearing the proper PPE, which will make the difference in keeping ourselves and our clients safe.

We would also like to include that at this point, not all test results have been received but do expect them in the coming days. As we are committed to being fully transparent, we will be providing complete updates on the situation at Balwin Villa as we learn more.

September 25th, 2020

We have been informed that one client has tested positive at Balwin Villa.

Testing for both clients and staff has begun and we will provide updates as test results become available.

September 18th, 2020

We are pleased to report that all client and staff COVID-19 test results, that came back this week, have been negative.

Thank you to everyone at Grand Manor for the commitment to excellence as we continue to work diligently at preventing the spread of COVID-19.

September 15th, 2020

We would like to inform everyone that we have one employee from Grand Manor in isolation due to testing positive for COVID-19.

Even though we believe it was community transmitted, we are completing asymptomatic swabbing for all clients and employees over the next few days to ensure the safety of everyone at Grand Manor. Although the risk is low, we are working closely with AHS and Public Health to investigate any potential outbreaks.

We will provide updates as test results become available.

August 17th, 2020

We are pleased to share that the positive COVID-19 outbreak status at Balwin Villa has been lifted. One of the staff that previously tested positive has recovered and the second staff member is on their way to recovery. We swabbed close to 200 clients and staff and all results have come back negative. We would like to show our appreciation to the Balwin Villa team for preventing the spread of transmission and ensuring the clients and their co-workers safety.

Thank you to each of you as you have all reached out and helped during this especially challenging week.

August 10th, 2020

The Excel Society has over 55 years of experience providing exceptional healthcare in the community to Albertans. We are saddened to learn that two of our staff members at Balwin Villa have been infected with COVID-19. Both individuals are doing well and are in isolation. We wish them both the very best as they work their way back to full health.

At this point, no additional staff or clients from Balwin Villa have tested positive for COVID. More than 176 swabs have been taken for clients and employees. More than 160 results have been returned and all are negative with the exception of the 2 individuals from our team. The remaining results are pending and we expect the results over the next number of days.

We will continue to provide updates as information becomes available.